Shipping policy
At Haute Time Trading, we take the utmost care in ensuring that your purchase is delivered securely, promptly, and in pristine condition. We understand the value and significance of your timepiece and strive to provide a shipping experience that reflects our commitment to excellence.
Shipping Method
All orders are shipped exclusively via FedEx Priority Overnight to ensure next-day delivery to most U.S. destinations. This service is chosen for its speed, reliability, and ability to handle high-value shipments with care.
Insurance Coverage
Every shipment is fully insured for the total purchase value from the moment it leaves our premises until it is safely delivered to you. This provides complete peace of mind, knowing your investment is protected during transit.
Processing Time
Orders are prepared and shipped only after full payment has been received and cleared. We take additional time to verify all payment details, conduct a final inspection of your timepiece, and securely package your order. In most cases, orders are shipped within one (1) business day after payment confirmation.
Packaging Standards
We use discreet, tamper-evident packaging to protect the contents and maintain security throughout the delivery process. All timepieces are carefully wrapped and cushioned to prevent any movement or damage during transit.
Delivery Requirements
For your security, all shipments require an adult signature upon delivery. We recommend that someone be available at the delivery address to sign and receive your package on the scheduled delivery date. FedEx may require valid identification for release.
Shipping Restrictions
At this time, our standard shipping service is available for deliveries within the United States. International shipping can be arranged on a case-by-case basis; please contact us for more information, available carriers, and applicable fees.
Tracking Information
Once your order has been shipped, you will receive an email confirmation containing your FedEx tracking number. This allows you to monitor the progress of your shipment in real time.
Delays and Liability
While we make every effort to ensure timely delivery, Haute Time Trading is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to severe weather, carrier disruptions, or customs inspections for international orders.
Contact
If you have any questions regarding your shipment, please contact us at hautetimetrading@gmail.com or (310) 849-3718. Our team will be happy to assist you and provide updates as needed.